Colleague & Client Comments

Judith Oppenheim, Sr. Vice President (ret.) — Avid Technology

I worked with Michael on a variety of projects over 3 1/2 years. Originally he came in to work with the CEO and the senior team on process improvement and initiatives that were highly visible across the organization. Through his work we were able to move beyond an individual project basis and more to a systemic approach to problem solving, ultimately realizing the goal of institutionalizing our learning.

Michael is a master at switching gears, flexibility, and is highly adaptable. He is goal oriented, pragmatic, never loses his cool, is never impatient, and always demonstrates good humor and a wonderful exuberance. He is truly a pleasure to work with.

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Allan R. Cohen, Edward A. Madden Distinguished Professor of Global Leadership — Babson College

Michael is an excellent colleague, easy to plan and work with, creative, organized, and knowledgeable. He works well with top managers, understands business issues as well as organizational ones, and conveys ideas clearly. Wouldn't it be nice if all consultants were like that?

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Alan Scott Fitz — Consultant

I particularly appreciate Michael's maturity and reliability as a professional. I simply do not have to be concerned when he is in charge of managing the client engagement.

Michael is purposeful, planful and thoughtful in response to the client's needs. Unlike those who only give it lip service, Michael really does have the client uppermost in his thinking--all the time.

He is very good at working with other professionals…whether with other consultants or additional resources…he is masterful at making all work well together.

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Norman A. Pancoast, Vice President (ret.) — AT&T Bell Laboratories

I worked with Michael Sonduck for a number of years to bring about the successful transformation of a large R&D service organization. His understanding of the magnitude and complexity of leading change were of immeasurable value. Michael’s extensive experience and skills helped to bring about rapid and effective change in an organization struggling with the challenges of becoming more competitive.

I personally found Michael’s strengths as a coach and counselor in helping develop and implement a transformation strategy critical to our success. There is no question that I and other members of the leadership team became more successful leaders from our association with him.

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Barry Dym Ph.D., President — WorkWise Consulting

Michael Sonduck is a professional's professional in the world of organization development. He is equally and effectively at home in small and large systems, coaching individual executives and managing organization-wide projects, or designing work redesign, matrix management, and total quality programs. He is at his best working in partnership with executives, helping them to construct and execute their plans. At the same time, he is a pleasure for fellow consultants, a good and ethical collaborator, a rich treasure trove of experience and creative ideas, and a source of humor to take the edge off of tense situations.

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Robert E. Hunter, DDS, President — Delta Dental Plan of Massachusetts

Michael Sonduck consulted with Delta Dental and me for seven years. He has spent much of his time in personal collaboration with me in my role as CEO in working through the issues facing our industry and the company as it plotted its way through the health care scenarios of that period.

He has been influential in directing my efforts to areas of greatest reward by asking key questions that I had the answers for but which I wouldn't have always addressed in the timeliest fashion.

The enterprise is a beacon of success. We have grown at a 20% compounded growth rate over the last five years increasing revenues from $196 million to $365 million; reserves from $26.4 million to $63.8 million; members from 1.07 million to 1.75 million while retaining at an annual rate 96.7% of our business.

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Bill Miller, CEO (ret.) — Avid Technology

I worked with Michael for about 3 years when he was consulting with Avid Technology, and found that he brought real value to the work that we were undertaking. Much of the work that Michael did during our association was in supporting internal teams that were charged with dramatically improving our business processes in areas ranging from asset management and quality improvement to human resource utilization. In each of those areas and a variety of others, Michael was an effective teacher and a wise counsel for the groups that were undertaking the work. In addition, in my direct dealing with Michael, I always found him to be a good sounding board and a rich source of ideas on ways to improve our operations and effectiveness as a business.